| 1Q: | What is your brand? |
| 1A: | Our own brand: VLS, STAL, KST |
| 2Q: | Do you have your own factory? Can we have a visit? |
| 2A: | Absolutely, you are always welcome to visit our factory. |
| 3Q: | How do you control the quality of the products? |
| 3A: | our factory was obtained the ISO9001 CERTIFICATE. Every process of the production is strictly controlled. And all products will be inspected by QC before shipment. |
| 4Q: | How long is the delivery time? |
| 4A: | 2 to 7 days for ex-stock orders.15 to 30 days for production. |
| 5Q: | Can we print our company logo on product and package? |
| 5A: | Yes, but the quantity of the order is required. And we need you to offer the Trademark Authorization to us. |
| 6Q: | Can you provide OEM BRAND package? |
| 6A: | Sorry, we can only offer our company VLS BRAND package, blank package if you need, and the Buyers' Brand as authorized. |
| 7Q: | How long is the warranty period? |
| 7A: | 3months |
